Shipping policy
Getting your order to you
At Maison Mayara, we're passionate about sourcing the finest artificial plants and home décor from artisan suppliers around the world. This global approach allows us to bring you exceptional quality at the best possible prices—and means we can ship to almost anywhere.
Our delivery promise
We ship to the United States, United Kingdom, European Union, Canada, Australia, New Zealand, and many more destinations.
- Delivery time: 5-15 business days depending on destination
- Shipping cost: Calculated at checkout based on your location and order size
A Note About Import Duties & Taxes
Your order price at checkout is the price you pay us. However, because we ship internationally from various locations to bring you the best products, your country's customs authority may charge import duties, VAT, or other taxes when your package arrives.
What does this mean for you?
- These charges are determined by your country's customs authority, not by Maison Mayara
- The amount varies based on your country's import rules and the value of your order
- You may be asked to pay these fees upon delivery or before your package is released
Why don't we collect these fees at checkout?
We work with carefully selected suppliers and artisans worldwide to curate exceptional products at competitive prices. The ever-changing landscape of international customs regulations across 100+ countries makes it impractical for us to calculate and collect these fees accurately. Rather than overcharge you with inflated estimates, we've chosen transparency: you pay the product price to us, and any local import fees directly to your customs authority.
Typical import charges by region
| Region | What to expect |
| Australia & New Zealand | Usually no charges on orders under ~$1,000 AUD |
| United Kingdom | VAT (20%) may apply on orders over £135 |
| European Union | VAT (19-25%) may apply, varies by country |
| United States | Import duties apply on all international orders |
| Canada | GST/HST plus duties may apply on most orders |
| Rest of the world | Taxes and import duties vary by country |
These are general guidelines only. Actual charges depend on product classification and your country's current regulations.
Our commitment to you
- We provide accurate product descriptions for customs documentation
- We include proper commercial invoices with every shipment
- We're here to help if you have questions about your delivery
Our Delivery Promise
- Careful packaging: Every piece is securely wrapped to protect delicate details during transit
- Trusted partners: We work with reliable international carriers
- Tracking: All orders include tracking information
- Delivery does not include installation
Questions?
If you have questions about shipping to your location, contact us at hello@maisonmayara.com before placing your order. We're happy to help!